Additional Legal Notice

1. Business Transparency

Woodmira is committed to maintaining transparency in all business operations. We provide clear company information on our website and during transactions, including our registered company number, registered address, and contact details, enabling consumers to verify the legitimacy of our business.

2. Nature of Business and Delivery

We specialize in high-quality furniture retail and bespoke/custom-made services. All products are delivered through reliable logistics partners, covering mainland UK and specified regions. Custom furniture orders will be manufactured and dispatched according to the agreed timeline once payment has been confirmed.

3. Customs and Tax Compliance (VAT + DDP)

All prices include UK Value Added Tax (VAT 20%) and comply with UK and EU tax regulations.
For cross-border deliveries, we offer Delivered Duty Paid (DDP) services, ensuring that you will not incur additional customs duties or import taxes.

4. Cancellation and Refund Rights (30-Day No-Reason Return)

You have the right to cancel your order and request a return or exchange within 30 days of receiving your goods:

• Products must be returned in their original condition and packaging

• Custom or bespoke furniture may not be eligible for returns (this will be communicated at order confirmation)

• Refunds will be processed to the original payment method within 3-7 working days after receipt and inspection of the returned items

5. Payment and Data Security

• We accept secure payment methods (Visa, MasterCard, etc.) and all transactions are processed through encrypted payment gateways.

• We do not store your card details on our servers, in full compliance with GDPR and UK data protection laws.

• You have the right to access, correct, or request deletion of your personal data and may exercise all GDPR rights at any time.

6. Warranty and Services

• We provide guarantees on the structure and materials of our furniture (please refer to individual product pages for warranty periods)

• This warranty does not cover normal wear and tear, misuse, or damage caused by unauthorized repair

• We offer professional after-sales support, including repair, replacement, or refund services

7. Complaints and Contact

For any complaints regarding our products or services, please contact us:

Customer Support Email: hello@woodmira.com

Customer Support Phone : +1(934)206-5557

Online Service Hours: Monday to Friday  09:00 – 12:00 and 14:00 – 18:00 (UK Time)

8. Dispute Resolution

This notice and all transactions are governed by UK law, including GDPR for personal data protection.

• In case of disputes, we will prioritize amicable resolution.

• We reserve the right to update this policy and will notify customers of any significant changes.